Due to the nature of our business, we do not accept returns or do exchanges. ALL SALES ARE FINAL.
Shipping Policy
Please Note
Once your order has been shipped Alchemist Glow is no longer responsible or liable. Alchemist Glow is NOT responsible for lost, stolen, delayed, or damaged packages. We are not responsible for errors via carrier, or incorrect shipping info.
If your shipping information was filled out incorrectly, please email us immediately by email: glow@thealchemistglowcommunity.com or from the Contact Us page and we will do our best to assist you.
Our US shipping rates are as follows:
ALL orders are charged by USPS at checkout base on your location.
Orders over $250 receive free shipping.
PROCESSING TIME: 1-10 business days. EXCEPT during holiday seasons & huge increase in parcel volumes during special launches.
Disclaimer
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
The consistency of our products may change due to extreme heat and or cold weather. Alchemist Glow has no control over the conditions during transit or delivery, please understand that we cannot be responsible for melted or frozen products.
Alchemist Glow products may appear inconsistent in color as they are handmade in small batches. Our products are made with consistent formulas and ingredients.